Every scratch on record before it becomes a dispute
A 3-minute vehicle inspection on a phone: guided photos, timestamp and GPS, damage per panel, handover vs return comparison and a PDF the customer signs. For rental companies, dealers and trade-ins.
How it works
1. Angle-by-angle capture
8 angles with on-screen guidance, checks for blurry or dark shots, optional video. Staff or the customer themselves, from a link, no app.
2. Damage suggestions, confirmed by a person
Automatic detection suggests damage per panel (in pilot with specialist providers). Nothing reaches the report unless a member of staff confirms it.
3. Handover vs return: what is new
The return is compared with the handover and every new or worse damage is marked red on the map.
4. Signed PDF
Photos, damage map, times and GPS, indicative repair cost and the customer’s e-signature. In Greek, English and Arabic.
Why
- Timestamp and GPS on every shot
- Greek, English and Arabic (RTL) for customers and reports
- Repair cost flows into the trade-in appraisal
- Walk-around video: we keep the sharpest frames
- On the customer timeline in CarDesk, next to messages and calls
What it does not do (good to know)
- Automatic detection is an aid, not a decision. Charging is always the company’s call, based on photos a person confirmed.
- Dirt, dust, rain, reflections on dark paint, night and blurry frames hide small damage.
- It does not cover the underbody, mechanical parts or tyre internals; the roof only shows if photographed.
- Repair amounts are indicative, not a body-shop quote.
Pricing
Only finalised inspections are billed. Prices exclude VAT.
CarDesk PRO and BEAST include 20 and 50 inspections a month for trade-ins.
FAQ
Is there an app to install?
No. It opens in the phone browser from a link, for staff and customers.
How accurate is the detection?
It depends on the provider and the capture conditions; we measure it on real cars before switching it on. That is why a person confirms every damage, and the main value is the evidence.
Where are the photos stored?
On CarDesk’s servers, accessible only to your company and to the customer with their link.
Can customers do it themselves?
Yes: send a link by WhatsApp or SMS, the customer takes the photos, you review, and they sign the report.